We provide software upgrades at no charge to all customers. These are performed by our team members during routine maintenance or via the Internet, if you have purchased an Internet option package. Hardware and other operating procedures are quite common in the initial year of operation of our equipment, due to the novelty of our systems and how they adjust to the customers treatment requirement. The cost of upgrades is a function of the business model (subscription, purchase, or license) and the business requirements.
Given the wide variety of sensors, pumps, and control systems commercially available, upgrades are often an on-going process.